Terms of Delivery

NAILINFINITY TERMS OF DELIVERY

Date of publication: August 22, 2026.
Effective as of: September 27, 2026.

1. GENERAL PROVISIONS

1.1. These NAILINFINITY Terms of Delivery (hereinafter referred to as the “Terms of Delivery”) set forth the procedures for the preparation, delivery, receipt, and transportation of Orders placed through NAILINFINITY’s online stores, inspection of shipments, failed deliveries, non-standard and oversized shipments, as well as international deliveries made through NAILINFINITY’s online stores.

1.2. The seller of the goods and the operator of the NAILINFINITY online store is:

SIA NAIL infinity
Registration No. 40203128148
VAT Registration No. LV40203128148
Registered address: Brīvības iela 174A–8, Riga, LV-1012, Latvia
e-pasts: info@nailinfinity.eu
Phone: +371 26226611

hereinafter referred to as the Seller or NAILINFINITY.

1.3. These Terms of Delivery apply to the online stores and domains managed by NAILINFINITY, including:

www.nailinfinity.eu;
www.nailinfinity.com;
www.nailinfinity.lt;
www.nailinfinity.ee;
the language, country, and regional versions of these websites;
other NAILINFINITY domains or subdomains managed by SIA NAIL infinity on which these Terms of Delivery are published,

hereinafter collectively referred to as the “Website ” or “NAILINFINITY Websites.”

1.4. If, for a specific transaction on a NAILINFINITY domain, the Seller is a different legal entity, the terms and conditions of purchase and delivery published on that legal entity’s Website shall apply to the transaction in question.

1.5. These Delivery Terms are an integral part of the NAILINFINITY Terms of Use and Distance Selling Rules regarding matters related to order processing, delivery methods, receipt of shipments, the Buyer’s obligations during the delivery process, inspection of the shipment, failed delivery, non-standard and oversized shipments, and international delivery.

1.6. The terms “Buyer,” “Consumer,” “B2B Buyer,” “Goods,” Order, Agreement, Delivery Service Provider, and other terms have the same meanings as in the NAILINFINITY Terms of Use and Distance Selling Terms, unless otherwise specified in these Terms of Delivery.

1.7. If there is a conflict between these Terms of Delivery and NAILINFINITY’s Terms of Use and Distance Selling Terms regarding a specific delivery matter, these Terms of Delivery shall apply as special provisions with respect to that specific delivery matter.

1.8. Nothing in these Terms of Delivery may limit the rights of the Consumer as set forth in the applicable laws and regulations.

1.9. If any provision of the Terms of Delivery conflicts with a requirement of a regulatory act that is mandatory for the Consumer, the relevant requirement of the regulatory act shall apply, but the remaining provisions of the Terms of Delivery shall remain in effect.

2. SHIPPING RATES

2.1. Current shipping methods, countries, free shipping thresholds, and shipping rates are specified in the NAILINFINITY Shipping Rates and/or during the checkout process on the relevant NAILINFINITY Website.

2.2. The NAILINFINITY Shipping Rates constitute a separate, subject-to-change pricing and informational document and are not an integral part of this version of the Shipping Terms.

2.3. The delivery price applicable to this specific Order is the one that:

Indicated to the buyer prior to the final confirmation of the Order; or
As separately confirmed by the buyer in the individual delivery quote.

2.4. Once a specific delivery price has become part of the Agreement, NAILINFINITY shall not unilaterally increase it. If, after the Contract has been concluded, the Buyer requests a change to the delivery address, delivery method, recipient, the addition of an additional service, or other changes that result in additional costs, such costs shall be charged to the Buyer only after the Buyer has been notified and, if necessary, has given consent.

2.5. If it is objectively impossible to calculate the exact delivery price for a non-standard, oversized, palletized, or other specific shipment before the Goods are packaged, measured, weighed, or the specific delivery address is verified, the Buyer will be notified of the exact delivery price prior to shipment.

2.6. In this case, the shipment will be sent only after the Buyer has agreed to the revised delivery price.

3. ORDER PREPARATION

3.1. Orders for Goods available in stock are typically prepared for shipment within 1–3 business days.

3.2. The order processing period begins:

upon receipt or confirmation of payment, if the Order requires prepayment;
after the order is accepted, if another payment method authorized by NAILINFINITY has been selected.

3.3. During sales, exhibitions, holidays, peak seasons, or periods of particularly high volume, as well as due to other objective circumstances, order fulfillment may take longer.

3.4. If a specific Product on the NAILINFINITY Website lists an individual delivery, order, or preparation time, the information specified for that Product shall apply.

3.5. If, after receiving an Order, it is determined that an Item included in the Order is actually unavailable, NAILINFINITY will contact the Buyer and may offer:

wait for the item to become available;
select a different item;
cancel the relevant part of the Order;
cancel the entire Order if, without the relevant Item, the Order is no longer relevant to the Buyer.

3.6. A different or equivalent Product will not be shipped without the Buyer's consent.

3.7. The payment deadline for prepayment invoices, the reservation of Goods, and the cancellation of unpaid Orders are governed by the NAILINFINITY Terms of Use and Distance Selling Terms.

3.8. If the Buyer has been issued a prepayment invoice, the reservation of the Goods will not be extended solely because the Order was selected for pickup at a NAILINFINITY store. For prepaid Orders, the prepayment deadline specified in the NAILINFINITY Terms of Use and Distance Selling Rules applies first.

4. PICKING UP AN ORDER AT THE NAILINFINITY STORE

4.1. If in-store pickup is available for a specific Order at the NAILINFINITY store, the Order can be picked up:

174A Brīvības Street, Riga, Latvia

unless another pickup location is specified on the relevant NAILINFINITY website or in the Order.

4.2. Pickup at the NAILINFINITY store is free, unless otherwise specified in the particular offer.

4.3. The buyer may pick up the Order only after receiving a notification from NAILINFINITY that the Order is ready for pickup.

4.4. From the date on which the Buyer is notified that an Order that has been paid for or otherwise prepared for pickup is ready for pickup, the Order will be stored for 14 calendar days, unless the parties have individually agreed on a different period.

4.5. If a prepayment invoice has been issued to the Buyer prior to the preparation or receipt of the Order, the 3-calendar-day payment and product reservation period specified in NAILINFINITY’s Terms of Use and Distance Selling Rules shall apply first, unless a different period is specified in the invoice or in an individual agreement.

4.6. If the prepayment invoice is not paid by the specified due date, the Order may be automatically canceled, the invoice voided, and the reservation of the Goods terminated. In such a case, the 14-day delivery period does not apply.

4.7. If a prepaid Order is paid for on time and the Buyer is sent a notification that the Order is ready for pickup, the 14-calendar-day pickup period begins on the date this notification is sent.

4.8. If an unpaid Order, for which payment upon receipt is permitted, is not picked up within 14 calendar days and the Buyer has not agreed with NAILINFINITY on an extension of the deadline, NAILINFINITY has the right to cancel the reservation of the Goods and return them to general sale.

4.9. Failure to pick up a prepaid Order does not, in and of itself, constitute the exercise of the Consumer’s right of withdrawal.

4.10. If a prepaid Order is not picked up within the specified time frame, NAILINFINITY may contact the Buyer, set a reasonable additional pickup deadline, or propose an alternative delivery method.

4.11. If the Buyer anticipates that they will be unable to pick up the Order by the specified deadline, they must contact NAILINFINITY before the deadline expires to arrange for a possible extension.

5. DELIVERY SERVICE PROVIDERS

5.1. Depending on the country of delivery, the characteristics of the shipment, and the selected service, NAILINFINITY may use the following, among others:

Omniva;
Venipak;
United
Latvian Post;
FedEx;
Deputy Police Chief
Three, two, one
UPS;
other courier, postal, express mail, freight, or logistics service providers.

5.2. If the Buyer selects a specific delivery service provider and a specific parcel locker or pickup location when placing an order, NAILINFINITY will not change the Buyer’s selection without an objective necessity.

5.3. If a general delivery method is selected, such as “Courier Delivery, ” and a specific carrier has not been specified as an essential condition of the Order, NAILINFINITY has the right to select a delivery service provider suitable for the Order.

5.4. When selecting a delivery service provider, NAILINFINITY may consider:

the dimensions of the shipment;
actual weight;
volume weight;
The nature of the goods;
destinations;
supply security;
estimated transit time;
transportation restrictions;
the availability of a specific service.

5.5. If the delivery method selected by the Buyer is objectively not possible for a specific shipment, NAILINFINITY will offer another available delivery option.

5.6. If an alternative solution changes the delivery price or other material terms of the Order, it shall be implemented only with the Buyer’s consent.

5.7. If NAILINFINITY offers a more environmentally friendly delivery option for a specific Order and NAILINFINITY has the relevant information available regarding the characteristics of such delivery, such a delivery option shall be presented to the Buyer during the Order placement process in accordance with the requirements of applicable laws and regulations.

6. DELIVERY TIME

6.1. The total time until receipt of the order typically consists of:

Order processing time;
Transit time of the delivery service provider.

6.2. The estimated transit time for standard shipments in the Baltic States after the shipment is handed over to the delivery service provider is typically 1–3 business days.

6.3. The estimated transit times for international shipments are specified in the NAILINFINITY Shipping Rates or in a specific individual quote.

6.4. The transit time indicated in the shipping rates is approximate, unless NAILINFINITY has explicitly confirmed a specific delivery date as binding for a particular Order.

6.5. The actual delivery time may be affected by:

Delivery service provider's workload;
seasonality;
holidays;
weather conditions;
traffic disruptions;
customs formalities;
security checks;
strikes;
the operations of government agencies;
other objective circumstances.

6.6. If a specific delivery date has been specified or individually agreed upon for a particular Product, Order, or Contract, NAILINFINITY will deliver the Product by that date.

6.7. Unless otherwise agreed with the Consumer regarding the delivery date, NAILINFINITY shall deliver the Goods by transferring them into the Consumer’s possession without undue delay, but no later than 30 days after the conclusion of the Contract.

6.8. If NAILINFINITY has not delivered the Goods within the agreed time frame or the time frame specified in applicable laws and regulations, the Consumer has the right, as provided by law, to request delivery of the Goods within a reasonable additional period and, if the Goods are not delivered within that period, to rescind the Contract.

6.9. If NAILINFINITY has refused to deliver the Product, or if delivery within a specific timeframe was essential to the Consumer and NAILINFINITY was informed of this prior to the conclusion of the Contract, the Consumer may withdraw from the Contract in the cases provided for by law, without setting an additional delivery deadline.

6.10. If the Consumer lawfully withdraws from the Contract due to failure to deliver the Goods, NAILINFINITY shall refund the amounts paid by the Consumer under the relevant Contract in accordance with the procedures established by law.

7. DELIVERY OF PACKAGES

7.1. Delivery to a parcel locker is available only for shipments that comply with the weight, size, shape, and other technical restrictions in effect for that specific parcel locker operator in that specific country.

7.2. Technical limitations may vary among different delivery service providers.

7.3. NAILINFINITY therefore does not impose a single, universal weight or size limit on all parcel locker operators.

7.4. If, after the Order has been packaged, it is determined that the shipment does not meet the requirements for the pickup location selected by the Buyer, NAILINFINITY will offer the Buyer another available delivery method.

7.5. If an alternative delivery method results in additional costs, such costs will be charged only after the Buyer has been notified and has given their consent.

8. FREE SHIPPING

8.1. The current free shipping thresholds and the shipping methods applicable to them are specified in the NAILINFINITY Shipping Rates.

8.2. Unless otherwise specified in a particular promotion or offer, the order value used to determine the free shipping threshold is calculated after all discounts have been applied and excluding shipping fees.

8.3. Free shipping applies only to shipments that meet the terms and conditions of the applicable standard shipping service.

8.4. The free standard shipping offer does not apply to:

pallets;
oversized shipments;
non-standard shipments;
shipments that require special handling;
import;
loading;
assembly;
installation;
other paid additional services,

unless otherwise clearly stated in the specific offer.

9. NON-STANDARD, OVERSIZED, AND BULKY SHIPMENTS

9.1. A shipment may be considered non-standard or oversized if it:

actual weight;
volume weight;
size;
forms;
brittleness;
packaging;
transportation requirements;
processing requirements

because it does not meet the terms and conditions of the standard delivery service.

9.2. NAILINFINITY has the right to use pallets, freight, or other special modes of transportation if necessary to ensure the safe delivery of the Goods.

9.3. The delivery price for a non-standard shipment may be affected by:

the actual dimensions of the packaged goods;
actual weight;
volume weight;
number of pallets;
country of origin;
delivery address;
zip code;
remote delivery area;
carrying in or carrying out;
special processing requirements;
other surcharges imposed by the delivery service provider.

9.4. If the exact price can be determined only after the Item has been packaged, the Buyer will be informed of the revised price before the shipment is sent.

9.5. If the Buyer does not agree to the revised price, the parties shall agree on an alternative delivery arrangement or the cancellation of the relevant Order or part thereof.

10. VOLUME WEIGHT

10.1. For international, courier, express mail, freight, or non-standard shipments, the delivery service provider may calculate the fee based on volumetric weight if it exceeds the actual weight of the shipment.

10.2. The formula for calculating volumetric weight may vary depending on the specific shipping service provider and service.

10.3. Therefore, the shipping cost for large but relatively light Items may be higher than the cost calculated based solely on their actual weight.

11. DELIVERY, TRANSPORTATION, ASSEMBLY, AND INSTALLATION

11.1. The price of standard courier or freight delivery does not include the following, unless otherwise explicitly stated in the specific Order:

Bringing goods into the premises;
carrying up the stairs;
delivery to a specific room;
unpacking;
disposal of packaging;
assembly;
connection;
Installation.

11.2. If the Buyer requires an additional service, this must be arranged with NAILINFINITY prior to delivery.

11.3. If the delivery service provider offers the relevant service, the Buyer will be notified of the additional charge.

11.4. A prepayment invoice may be issued for payment of the additional service.

11.5. Delivery to the building’s address does not in and of itself imply an obligation on the part of the delivery service provider to deliver bulky or heavy goods to a specific room or floor.

12. DELIVERY INFORMATION AND ACCESS

12.1. The buyer must provide truthful, accurate, and complete information necessary for delivery, including:

recipient's first and last name;
address;
zip code;
country;
a parcel locker or pickup location;
phone number;
email address;
other information necessary for access or delivery.

12.2. The buyer is liable for the consequences of incorrectly or incompletely provided information to the extent permitted by applicable laws and regulations.

12.3. Once a shipment has been handed over to the delivery service provider, NAILINFINITY cannot guarantee the possibility of changing the address, pickup location, recipient, or other delivery details.

12.4. If a redirection, address correction, or other change requested by the Buyer results in additional costs incurred by the NAILINFINITY delivery service provider, the Buyer may be required to reimburse the actual and reasonable additional costs.

12.5. The buyer must ensure reasonable access to the specified delivery location.

13. STORAGE PERIOD AT THE PACKAGE LOCKER AND PICKUP LOCATION

13.1. The delivery service provider notifies the Buyer that the shipment is ready for pickup.

13.2. The buyer must pick up the shipment within the time frame specified in the delivery service provider’s notice.

13.3. The retention period may vary depending on the carrier, country, and service selected.

13.4. The delivery service provider may change its retention periods, and such changes do not, in and of themselves, require the creation of a new version of the NAILINFINITY Delivery Terms.

13.5. Failure to pick up a shipment does not in and of itself constitute an exercise of the consumer’s right of withdrawal.

14. INSPECTION OF A PACKAGE DELIVERED BY COURIER

14.1. Upon receiving a shipment from the courier, the Buyer is required, to the extent that it is objectively and practically possible, to visually inspect the condition of the outer packaging before confirming delivery.

14.2. Buyers should pay attention to the following, for example:

tears;
holes;
deformation;
compressions;
moisture;
damaged corners;
signs of opening;
signs of repeated re-taping;
other signs that may indicate damage during transport.

14.3. If damage to the outer packaging is visible, the Buyer is obligated, to the extent that it is objectively and practically possible:

notify the courier immediately;
request that the damage be recorded in the delivery service provider's delivery document or electronic system;
Take photos or videos before opening the package;
Keep the outer and inner packaging and protective materials;
notify NAILINFINITY without undue delay.

14.4. If the damage is significant and the delivery service provider’s procedure allows it, the Buyer is advised not to accept the damaged shipment and to request that the reason for refusal be recorded as damage incurred during transit.

14.5. Refusal to accept a visibly damaged shipment due to damage incurred during transit shall not be considered an exercise of the Consumer’s right of withdrawal and shall not be equated with a simple failure to pick up the shipment.

14.6. If the courier refuses to document the damage, does not allow the Buyer to inspect it, or does not wait for the necessary documentation to be completed, the Buyer must document the damage themselves to the best of their ability and notify NAILINFINITY of this situation.

15. CHECKING A PACKAGE RECEIVED AT A PACKAGE LOCKER

15.1. Upon receiving a package at a parcel locker, the Buyer should, if possible, check the condition of the outer packaging immediately after retrieving the package.

15.2. If there is visible external damage, the Buyer is advised to take photos or video of the shipment while it is still at the pickup location, before it is transported further.

15.3. It is recommended to document:

all packaging;
shipping label;
the location of the damage;
any signs of opening or deformation.

15.4. The Buyer must notify NAILINFINITY of any significant damage to the outer packaging without undue delay.

16. HIDDEN TRANSPORTATION DAMAGE

16.1. If the outer packaging shows no visible damage upon receipt, but potential damage caused during shipping is discovered after it is opened, the Buyer must document the following as soon as possible:

outer packaging;
inner packaging;
protective materials;
Placement of the product in the package;
Damage to the item;
shipping label;
The product's serial number, if any.

16.2. If continued use of the Product may exacerbate the damage or make it more difficult to determine its cause, the Buyer must cease using the Product until the situation has been assessed.

16.3. The buyer must retain the packaging and other available evidence until the claim has been assessed, provided that retaining them is reasonably feasible.

17. THE CONSUMER’S DUTY TO COOPERATE IN THE EVENT OF DAMAGE

17.1. The consumer must notify NAILINFINITY of any potential damage caused during shipping without undue delay, preferably on the same day the damage is discovered.

17.2. It is essential to report damage promptly, as NAILINFINITY may have a limited time frame for filing a claim against the relevant delivery service provider.

17.3. If the Consumer accepts a shipment that is visibly damaged on the outside, but without an objective reason:

does not inform the courier;
does not request that the damage be documented;
does not take any photos or videos;
discard the packaging;
destroys other objectively available evidence,

This can significantly complicate the process of determining when and why damage occurred during transport.

17.4. These circumstances may be taken into account by objectively evaluating the facts and evidence of the specific claim.

17.5. Failure to fulfill this obligation to cooperate does not, in and of itself, automatically nullify the Consumer’s rights as set forth in laws and regulations, nor does it alter the allocation of the burden of proof as provided for in laws and regulations.

18. B2B SHIPMENT VERIFICATION

18.1. B2B Buyers should inspect the condition of the shipment and the outer packaging as soon as possible after receipt.

18.2. The B2B Buyer must immediately document any obvious damage caused during transit on the delivery service provider’s delivery document or in its electronic system, if objectively possible.

18.3. B2B Buyers must retain photographs, videos, packaging, labels, and other available evidence relevant to the assessment of the claim.

18.4. If both parties to the Agreement are merchants, the provisions of the Commercial Code regarding the prompt inspection of the Goods and the immediate notification of any defects discovered shall also apply.

18.5. If a B2B Buyer accepts a shipment without objection and without just cause, even though damage caused during transport was outwardly apparent and reasonably detectable at the time of delivery, any claim regarding such damage filed at a later date may be rejected to the extent permitted by applicable laws and regulations and the Contract.

19. DAMAGE ASSESSMENT

19.1. Upon receiving information about a potentially damaged shipment, NAILINFINITY may:

request a photo or video;
Please keep the packaging;
request the serial number of the item;
verify the order fulfillment data;
check the weight of the shipment;
use photos or videos of the packaging, if any were taken;
check delivery statuses;
contact the delivery service provider;
Arrange for a physical inspection of the goods.

19.2. The buyer is obligated to cooperate, to a reasonable extent, in the resolution of the claim.

19.3. NAILINFINITY may ask the Buyer not to discard the packaging until the claim has been reviewed or the delivery service provider’s investigation has been completed.

20. LOSS OF A SHIPMENT

20.1. If the shipment has not been received within the expected time frame, the Buyer should contact NAILINFINITY.

20.2. NAILINFINITY has the right to initiate tracking or an investigation of a shipment with the delivery service provider.

20.3. The risk of loss or damage to the goods passes to the consumer at the time specified in the applicable laws and regulations.

20.4. The fact that NAILINFINITY uses a third-party delivery service provider to deliver its products does not, in and of itself, negate or limit NAILINFINITY’s obligations to the Consumer as set forth in applicable laws and regulations.

21. SHIPMENT INSURANCE

21.1. The standard liability limit of the delivery service provider, the declared value service, or the shipping insurance purchased by NAILINFINITY governs the respective mutual relationship between NAILINFINITY and the delivery service provider.

21.2. For B2C orders, the absence of shipping insurance does not in and of itself negate or reduce NAILINFINITY’s mandatory obligations toward the Consumer.

21.3. For B2B purchases or particularly valuable shipments, NAILINFINITY and the Buyer may separately agree on additional shipping insurance, a declared value, or a specific delivery method.

22. OPERATIONAL RULES FOR DELIVERY SERVICE PROVIDERS

22.1. The technical and operational regulations of a specific delivery service provider may govern, for example:

maximum weight of the shipment;
dimensions;
delivery areas;
the storage period for the parcel locker;
identification of the recipient;
forwarding options;
access to the delivery location;
options for bringing in or taking out;
other practical delivery issues.

22.2. The buyer is required to follow the practical instructions provided by the delivery service provider and communicated to the buyer as the recipient of the shipment, such as:

the deadline for picking up the shipment;
receipt code;
identification requirements;
the procedure for access or receipt.

22.3. The terms of the commercial agreement between NAILINFINITY and the specific delivery service provider are not automatically binding on the buyer simply because the relevant Delivery Service Provider is delivering the Order.

22.4. The delivery service provider’s terms and conditions cannot limit the Consumer’s statutory rights against NAILINFINITY.

23. FAILED DELIVERY

23.1. A failed delivery attributable to the Buyer may be considered to have occurred in cases such as the following:

an incorrect or incomplete address was provided;
an incorrect ZIP code was entered;
an incorrect phone number was entered;
the wrong package was selected;
The buyer is not present at the delivery address;
The buyer fails to provide the necessary access;
The buyer does not pick up the shipment within the specified time frame;
The buyer fails to complete the necessary import or customs formalities;
Delivery is not possible due to other circumstances attributable to the Buyer.

23.2. If a shipment is returned to NAILINFINITY due to such circumstances, the Buyer may be required to reimburse NAILINFINITY for the actual, documented, and justified costs incurred:

initial deliveries;
return;
storage;
many;
forwarding;
other costs directly related to the failed delivery,

to the extent permitted by applicable laws and regulations.

23.3. NAILINFINITY does not impose arbitrary fines solely for the failure to pick up a shipment.

23.4. If the Buyer requests a reshipment, NAILINFINITY may require the Buyer to pay the reasonable costs already incurred, as well as the cost of the new delivery, prior to the reshipment.

23.5. Failure to pick up or accept a shipment does not, in and of itself, constitute an exercise of the Consumer’s right of withdrawal.

24. SPLITTING AN ORDER INTO MULTIPLE SHIPMENTS

24.1. NAILINFINITY may split a single Order into multiple shipments if necessary due to the size, weight, availability, or warehouse location of the Products, or for other objective logistical reasons.

24.2. Splitting an order does not result in any additional shipping costs for the buyer that were not previously agreed upon.

24.3. If splitting the Order significantly changes the delivery option selected by the Buyer, NAILINFINITY will notify the Buyer of this.

25. INTERNATIONAL SHIPPING

25.1. NAILINFINITY ships to the countries and territories listed in the NAILINFINITY Shipping Rates, on the relevant website, or in an individual shipping quote.

25.2. For certain international shipments, the price listed in the NAILINFINITY Shipping Rates may be an estimate for a standard-sized shipment to the capital or largest city of the respective country, provided that this condition is clearly stated in the rate.

25.3. For remote areas, islands, specific ZIP codes, or hard-to-reach areas, the delivery service provider may charge an additional fee.

25.4. If the exact surcharge is known before the Agreement is concluded, it shall be disclosed to the Buyer before the Order is confirmed.

25.5. If the price for a non-standard delivery is calculated individually after the Order is received, the Buyer must approve it before the shipment is dispatched.

26. CUSTOMS FORMALITIES AND IMPORT DUTIES

26.1. A customs declaration and import formalities may be required for shipments to a country or territory outside the customs territory of the European Union.

26.2. Customs procedures may extend the actual delivery time.

26.3. Unless it is explicitly stated in the specific Order or individual quote that import taxes, customs duties, or other import costs in the destination country are included in the price, such costs may be charged to the Buyer in the destination country.

26.4. If NAILINFINITY offers delivery for a specific Order that includes import taxes or customs fees, this will be specifically indicated in the Order or quote.

26.5. The buyer must provide the information and documents reasonably requested by the delivery service provider or customs authorities in a timely manner.

26.6. If the shipment is detained or returned to NAILINFINITY due to the Buyer providing incorrect information, unjustified non-cooperation, or refusal to complete the necessary customs formalities, the Buyer may be required to reimburse the actual and documented additional costs incurred, to the extent permitted by applicable laws and regulations.

27. GOODS SUBJECT TO TRANSPORTATION RESTRICTIONS

27.1. Certain NAILINFINITY products may have special shipping requirements, including products that contain:

aerosols;
flammable liquids;
certain chemical substances;
lithium batteries;
batteries;
other substances or components subject to transport restrictions.

27.2. Not all standard shipping methods or all destinations may be available for these Products.

27.3. The fact that the NAILINFINITY Website initially allowed users to select a specific delivery method, does not in itself mean that the delivery service provider is authorized to transport the specific Product to the relevant destination.

27.4. If, after receiving the Order, a shipping restriction is identified, NAILINFINITY will offer the Buyer another legally and technically feasible solution.

27.5. If the alternative solution involves additional costs, it will be implemented only with the Buyer's consent.

27.6. If a suitable delivery option is not available, the relevant Product or portion of the Order will be canceled, and any payment received for it will be refunded.

28. TRANSFER OF DELIVERY RISK

28.1. The risk of loss or damage to the Goods passes to the Consumer when the Consumer or a third party designated by the Consumer, other than the delivery service provider, has taken possession of the Goods, unless otherwise provided by law in a specific case.

28.2. If the Consumer independently chooses a delivery service provider not offered by NAILINFINITY, the specific risk transfer procedures provided for in the applicable laws and regulations shall apply.

28.3. For B2B buyers, the transfer of risk is governed by the Contract and applicable laws and regulations.

29. FORCE MAJEURE AND EXCEPTIONAL SUPPLY DISRUPTIONS

29.1. Delivery may be affected by extraordinary, unforeseeable, and objectively unavoidable circumstances, including significant transportation disruptions, natural disasters, acts of war, restrictions imposed by government authorities, strikes, widespread infrastructure disruptions, or other comparable circumstances.

29.2. If NAILINFINITY becomes aware of a significant delay in delivery, NAILINFINITY will notify the Buyer to the best of its ability.

29.3. Such circumstances do not preclude the Consumer’s mandatory rights in cases where laws and regulations provide for the right to set an additional performance deadline, to withdraw from the Contract, or to exercise another legal remedy.

30. REVISIONS AND AMENDMENTS TO THE TERMS OF DELIVERY

30.1. The version of the Terms of Delivery that was in effect at the time the Agreement was entered into shall apply to this Agreement.

30.2. NAILINFINITY may amend these Terms of Delivery with respect to Contracts to be entered into in the future.

30.3. Subsequent amendments to the Terms of Delivery do not, in and of themselves, alter or worsen the terms of a Contract that has already been concluded, unless the Buyer has consented to the changes in a legally permissible manner or applicable laws and regulations provide otherwise.

31. CONTACT INFORMATION

For questions regarding order processing, delivery, or damaged or lost shipments:

SIA NAIL infinity
Registration No. 40203128148
VAT Registration No. LV40203128148

174A–8 Brīvības Street
Riga, LV-1012
Latvia

E-pasts: info@nailinfinity.eu
Phone / WhatsApp: +371 26226611

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